Please take note of our shipping policy before making a purchase.

Processing and Handling: Please allow 1-2 business days for order processing and handling before your package is shipped. We strive to process and ship orders as quickly as possible.

Shipping Methods: For domestic orders within the United States, we utilize USPS (United States Postal Service) as our primary shipping carrier. For international orders, we rely on DHL (Dalsey, Hillblom, and Lynn) for secure and efficient delivery.

Free Shipping: We are pleased to offer free shipping on domestic orders over $150. This promotion applies to qualifying orders shipped within the United States. Please note that the order total must exceed $150 after any discounts or promotions have been applied.

Returns and Exchanges: All sales are final, and we do not offer exchanges or returns except under certain circumstances. If you receive a damaged item or an incorrect product, please contact us immediately upon receiving the package. We will work diligently to resolve the issue and ensure your satisfaction.

For damaged or wrong items, please reach out to us within 48 hours of receiving the package. To initiate the return process, please contact us at contact@tripgood.io. Kindly provide your order number, a detailed description of the issue, and any relevant photos to assist us in addressing the matter promptly.

Other Issues: If you encounter any other problems or have further questions about our shipping policy, please do not hesitate to contact us. You can reach our customer support team at contact@tripgood.io. We are committed to providing exceptional customer service and will respond to your inquiries as quickly as possible.

Thank you for choosing TripGood. We appreciate your business and look forward to serving you.